Submitting is really easy!

Fill out and print your label here!

E-mail your tracking number to support@emmydeveaux.com

We offer 30% on basics that can be re-sold and 50% on jackets that can be re-sold.

You will receive a gift card to use on our EMMYDEVEAUX website!

If our basics aren't washed the way we specify they will develop a chalky texture. This means you may have used detergent that doesn't work or have a top loading washing machine that has too much agitation.

If you want to learn more about how to take care of our pieces so they keep their quality email us at support@emmydeveaux.com

We don't accept any basics that are white, or any bodysuits, hats, or toques.

We typically process BUYBACK twice per week! Within 1-2 days of your submission being received.

Jackets will take 8-10 weeks to arrive.

Basics will take 4-5 weeks to arrive.

Check the description on the product for a more accurate timeline!

We always order extra sizes to accommodate for exchanges.

You will simply head to the return portal and request a different size!

If you don't like the item that is no problem! We will provide you a credit back to your EMMYDEVEAUX account on our regular site.

Yes the cost will increase. Our FUNDIT campaigns offer the item at a significantly reduced price.

Yes! Members received 25% off all in stock products at www.emmydeveaux.com. Simply enter your member code EMMYEXECUTIVE25. This discount is useable on SALE and BUYBACK pieces.

EMMYEXECUTIVE Members receive an automatic 25% discount on Jackets, Shoes and some accessories here.

50% off FUNDIT during FUNDIT.

Share details about your shipping policies, item returns, or customer service.

Share details about your shipping policies, item returns, or customer service.